Women Driving The Tech Sales Journey

Women Driving The Tech Sales Journey

As we emerge from the pandemic to the new normal, the shift to remote selling using video and digital channels will have a lasting impact on sales. A recent article by Harvard Business Review predicted that this would boost the power of women, as capabilities at which women excel align perfectly...

How Tanla is changing its customer service narrative to benefit customers & directly impact bottom line

How Tanla is changing its customer service narrative to benefit customers & directly impact bottom line

We at Tanla are in the business of delivering digital platforms for trusted customer experiences, hence providing the best of customer experience became imperative for an organization like ours.

What motivates employees to stay at Tanla?

What motivates employees to stay at Tanla?

Venkata Papi Reddy Konda, ubiquitously KP to friends and colleagues, is one of the veterans at Tanla. As Vice President, Technology – Engineering and Products, he is among those who proactively advances the innovation agenda for the company. In this conversation, he shares his thoughts on his...

10 Commandments of Customer Experience

10 Commandments of Customer Experience

 

Great communication is at the core of great customer experience. Every company needs a customer-centric culture that drives repeat customers and customer loyalty. Here are “10 Commandments of Customer Experience” curated to facilitate the strongest customer-company connections.

How Trubloq is solving the unsolicited communication crisis

How Trubloq is solving the unsolicited communication crisis

 

Many customers are inundated with unsolicited commercial communication that they’ve subscribed to surreptitiously without their knowledge. Phishing attacks, fraudulent messages and spam calls are on the rise and people risk exposing sensitive data to third parties. According to a Truecaller...

The definitive guide to A2P SMS

The definitive guide to A2P SMS

 

A2P SMS is the most pervasive channel for commercial communication. One of the biggest standouts of A2P messaging, is the incredible open rates. Research indicates that 90% of A2P messages are read within three minutes. The stickiness makes A2P SMS platforms the perfect vehicles to send...

Trubloq - The World's First Blockchain-Enabled Commercial Communication Stack DLT Platform

Trubloq - The World's First Blockchain-Enabled Commercial Communication Stack DLT Platform

 

The world’s first blockchain-enabled commercial communication stack is making waves in the enterprise commercial communications sector. Tanla Platforms Limited, India’s largest cloud communication solutions provider, has built “Trubloq”, a scalable carrier-grade communication stack solution...

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